9 Hotels That Have Robot Employees. How Fast The World Has Progressed...

Ever thought about having a robot receptionist at a hotel? Well, here are 9 hotels

that have "employed" robots as receptionists.

1) Henn-na Hotel, Japan

Japan has been at the forefront of the hotel robot trend with the Henn-na Hotel chain taking the lead. Henn-na Hotels’ nondescript exteriors belie the fantastical elements within. At the world’s first all-robot (well, mostly robot) hotel chain, dinosaur robots check you in, a robot porter delivers your bags to your room, and an in-room tabletop robot functions as an Amazon Alexa device. Forgot your room key? Facial recognition technology renders it obsolete. Depending on the hotel, there are also fish robots in a bowl, a robot recycling bin, robot vacuums (all Tokyo locations), and even an entire robotic orchestra in the lobby of the Nagasaki locale. Meanwhile, expect a Henn-na Hotel boomlet soon, starting with two new additions in Osaka, plus Kyoto’s first, all by early 2019.

2) Yotel, Worldwide

The trendy Yotel brand is an affordable chain geared toward tech-savvy travelers, so it makes sense it would be among the vanguard of robot-friendly hotels. As such, Yotel is slowly introducing a small number of robot butlers who can handle deliveries weighing up to 77 pounds. These robots can independently ride elevators and navigate hallways to bring you snacks and coffee, and there’s even an app to track their whereabouts. Language shouldn’t get lost in translation either since the robots are programmed to speak numerous tongues. In between deliveries, you’ll find one of these robots hanging out in the lobby where you can ask questions. They can also play music and dance, or rather, move, with you. The Boston location already has one, Singapore has two, while a new Miami location, YotelPad (pictured), a mixed-use condo/hotel property, will offer one in the hotel when it opens in 2020. Meanwhile, the NYC location even boasts a Yobot — a robotic device that temporarily stores your luggage.

3) Planet Hollywood, Las Vegas

It appears that robots are taking over the Las Vegas scene, starting with a recent robot bartender addition over in the Miracle Mile Shops at Planet Hollywood. The concept first launched on cruise ships in 2014 and is now slowly entering the hotel space. The Tipsy Robot claims to be the first robot bar on terra firma, although a robotic bartender debuted at Hard Rock Hotel & Casino in Biloxi, MS soon after. So, how does it work? Order your drink from one of the tablets, then watch as two robotic arms pour, mix, shake, or stir your libation. The contraption can churn out 120 drinks an hour, and stat screens show the wait time for your drink and where it stands in the queue. The monitor even displays up-to-the-minute information for each step in the drink-making process. Once ready, the robot bartender places the drink on a conveyor belt for easy pick-up. And while these bartenders can’t lend a sympathetic ear, they can dance.

4) Pechanga Resort Casino, California

Pechanga Resort & Casino in Temecula features California’s largest casino (complete with 154 game tables, more than 4,000 slot machines, bingo seating for 700, and a poker room). To help protect it, the hotel added two security robots in June 2018 to assist with surveillance. You’ll find one circulating through the hotel lobbies, while the other is parked at the casino’s entrance. The smaller one in the lobby resembles R2-D2, minus the Star Wars’ abilities. While it may not seem like they’re doing much, the robots are actually taking non-stop photos and videos and have the ability to recognize faces, objects, and license plates.

5) Motel One, Germany

Munich’s new Motel One Munich-Parkstadt Schwabing took advantage of its proximity to major IT firm IBM by partnering with them to introduce Sepp, the concierge robot. Dressed in lederhosen and perched on the front desk, Sepp can converse in English and German about hotel basics, like what time the rooftop bar opens or directions to said bar. Sepp can also tell you all about his spiffy Bavarian outfit.

6)Hotel EMC2, Chicago

Hotel EMC2 just opened in 2017 and is Chicago’s first hotel to introduce robots. Leo and Cleo are Relay robots, a type of delivery robot already used by Aloft, Sheraton, Westin, and about a dozen other brands. At Hotel EMC2 — part of the Marriott Autograph Collection — Leo and Cleo greet guests in the lobby and can ferry amenities (water, towels, toothbrushes) to rooms. Summoning them is a cinch, thanks to an Amazon Alexa in each room. No tip is required, but expect a little happy dance in exchange for a five-star rating.

7) Vdara Hotel & Spa, Las Vegas

Vdara Hotel & Spa in Las Vegas is also among the first hotels to incorporate Relay robots into the rotation. They currently have two, named Fetch and Jett, who can deliver toiletries, spa products, and snacks and coffee from the hotel’s Market Café. It’s a fast, seamless process that involves an employee loading the robot, entering the room number, and sending it on its way. Upon arrival, Fetch or Jett will then call the room, open the lid, and request feedback. Though they’re not dog-shaped, Fetch and Jett are covered in replica dog fur reminiscent of a golden retriever and Dalmatian, complete with collars and a V-shaped tag. When’s the last time your dog brought you coffee?

8) Sheraton Los Angeles San Gabriel, Los Angeles

The Sheraton Los Angeles San Gabriel is another new hotel that has joined the robot trend. It counts eight delivery robots among its staff, called Tugs. Similar to the Relay robots at other hotels, the Tugs can make room deliveries, but they can also deliver room service and luggage. Plus, they’re programmed to remove trash and dirty linens from cleaning carts, making everyone’s life easier. There’s even one Tug that’s dedicated to guiding guests from the lobby. While none of them can converse per se, their screens are programmed in English and Mandarin.

9) M Social Singapore

The M Social Singapore is an impressive hotel with Philippe Starck-designed interiors and an outdoor infinity pool. Since M Social is geared toward millennial travelers, there are also two robots on hand: AURA, a delivery robot, and the newer AUSCA, an egg-maker extraordinaire (pictured) at the hotel’s Beast and Butterflies restaurant. That’s right, AUSCA can make egg dishes on demand, although its specialties are currently limited to omelets and sunny-side-up eggs. However, there’s hope for more options in the future.

Source: Travel Channel